These terms cover Bishop Enterprises Holdings, LLC and the repair shops it owns and operates: Bishop's Auto Care & Tire — Forest Park (1190 Kemper Meadow Drive, Cincinnati, Ohio 45240, 513‑407‑7157) and Bishop's European Auto Care — West Chester (8318 Beckett Park Drive, West Chester Township, Ohio 45069, 513‑458‑0000), together "we" or "the shops".
Program description
Our shops send text messages to customers about their own vehicles: appointment confirmations and reminders, diagnosis results, estimates ready for approval, parts and repair status, vehicle‑ready notices, and replies to questions you text us. Messages are conversational, one‑to‑one between a service advisor and the vehicle owner. We do not send marketing or promotional texts under this program.
How you opt in
You consent to receive these messages when you provide your mobile number to a shop for service — in person at the service counter or by phone when you drop off or schedule a vehicle — and are told we will text you updates about that repair, or when you text a shop first. Your consent is recorded on your repair order. Consent to receive texts is not a condition of purchasing any goods or services.
Message frequency and cost
Message frequency varies with your vehicle's service; a typical repair generates a handful of messages. Message and data rates may apply according to your mobile carrier's plan.
How to opt out
Reply STOP to any message to stop receiving texts from that shop. You will receive one confirmation message and no further texts unless you opt in again. You may also ask a service advisor to remove your number.
Help
Reply HELP to any message for assistance, call the shop that is servicing your vehicle at the number above, or email andrew.bishop@bishopsautocare.com.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Supported carriers include the major US carriers; delivery is subject to the carrier's network.
Privacy
How we handle your information, including your mobile number and messaging consent, is described in our privacy policy. We do not sell or share your mobile number or text‑messaging consent with third parties or affiliates for their marketing purposes.
Changes
We may update these terms; the effective date above changes when we do. Continued use of the program after a change means you accept the updated terms.